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"Very nice hotel and good service. "

"I booked a room that has private open air onsen at balcony on the top floor with exquisite view of beautiful Kinugawa River and mountain. This deal offered Kaiseki meals, and surprisingly, I was able to eat everything though one of two nights dinner was massive! Staffs are wonderful, and I was very lucky to see fireworks from right outside of this facility during the weekend event. I've been here 3 times..... I will come back again for sure. "

"We had a great time at this hotel. The room was spacious and the beds pretty comfortable. The hotel was in a good location with plenty dinning options. Great customer service. I will return to his property again."

"Good !"

"The room was nice and clean. The staff was friendly."

"The location of the hotel is great as it is conveniently located next to the train station. The room we stayed in was spacious and quiet. The hotel is fairly new and clean. It has a nice spa & breakfast buffet was pretty good too. I would definitely stay here again if/ when I am in the area again. "

"Good!"

"The restaurants in this area were all delicious. The hotel itself was close to a bus stop and the Onsen was clean and beautiful. "

"As the only westerners that we saw at the Hotel, we had a fabulous “Japanese” experience. The staff went out of their way to welcome us and to help us with any requests. Room was well serviced each day. Beds were very comfortable. The half board was wonderful. The breakfast and dinner selections were endless. The food was fresh, well presented and the variety was exciting for us as we got to try many different Japanese foods we otherwise wouldn’t have had the opportunity to taste. We didn’t use the Onsen so can’t comment about that. There were drinks and snacks provided throughout the afternoon also. One of the nice things for us was being provided with the traditional Yukata to wear around the Hotel. Very comfortable and relaxing. A nice surprise was an evening performance by a Magician/Gymnast artist who was very entertaining. Although English was not generally spoken in the hotel, we had no problems communicating with staff as they went out of their way to help and understand any situation. We used Google translate for anything that was not understood by us or the hotel staff. Although not much around the immediate hotel for tourists, we had a car so it was the ideal, quiet location for us. Valet service for the car was efficient and quick. Can’t speak highly enough of this wonderful Hotel."