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"The check-in process was painful, we waited 1.5 hours in line. There was only 1-2 people on the desk and it was so slow."

"There was no bar amenities in the room. I didn't check out the gym."

"Good sized room. Clean and quiet. Pool could use a reno. Location is great. Breakfast is very affordable and tasty."

"Location was spot on . Close to the Byward Market, and Rideau Mall. Lots of space in the unit which had a balcony and full kitchen. Clean updated rooms. We will be staying again. "

"Booked a king but got a queen bed. Would’ve appreciated the heads up. The hotel was clean and new overall with friendly staff."

"Friendly staff, spacious and modern rooms, good breakfast selection. Can get pretty noisy though, especially if there’s a kids hockey tournament on! Maybe ask for the top floor. "

"Easiest check-in I’ve ever had, really friendly staff too! Chic design throughout, especially the cocktail bar, with a lot of attention to detail. Unfortunately the games room and gym were disappointing. Small to the point of misleading, under construction and shared with a condo. But that was a pretty minor issue. Overall a great experience and I’ll go back. "

"The hotel was of poor quality. Walking up to the reception desk, I saw the receptionist on her phone and had to wait for service. It is not that clean. Quite disappointing. I hope they make some improvements."

"Clean and spacious room and very friendly staff."