Search Apartments in Palterton

"The room was spacious and clean. The bed was very comfortable. We arrived at breakfast after 9am (10am finish) and the hot offering was a bit depleted but there was something of everything except eggs, which a member of staff cooked extra for us. We would definitely stay again."

"Nice welcome from staff who then texted us to check we were happy with the room - nice touch. Breakfast was a bit busier than we anticipated and not many tables, but we found one and enjoyed a nice breakfast "

"Breakfast was hot, plentiful and delicious."

"Lovely hotel with great facilities and location."

"Stayed here many of times and never disappoints."

"When I arrived to check in, the receptionist couldn’t find my reservation because I had already been checked in. This meant it took a bit longer than expected to check in. "

"Perfect"

"The hotel was fine other than the fact that the earliest check-in time is 1500 and we arrived at 1520 but our room wasn't ready. This isn't acceptable when you have plans to meet up with people. Check out is at 11am so there is plenty of time to prepare rooms for new arrivals. There are two lifts but they both don't seem to work all the time. As this hotel was recently re-branded I would expect issues such as these to be dealt with before reopening. The rooms were clean and a decent size and one of the ladies at the breakfast buffet was particularly friendly & helpful. "

"Rooms are well appointed and clean with comfortable, large beds. The quality of food at breakfast was good, but hotel was very busy and there were not enough staff on to keep the breakfast buffet replenished and clear tables, and seating was at a premium. A little chaotic. The hotel is undergoing refurbishment and so these issues may well resolve. There is a car park which is run privately and you have to pay for. It’s not really large enough for a hotel of that size."