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"This place was one of the worst properties we visited while in England. Lets start with the rooms, the AC didnt work and the shower leaked all over the floor and ruined our luggage. You could tell this is an on going issue because the base boards were all swollen up and in bad shape. No wash clothes in the room either. The lifts are dangerous, the lift starts moving before the door is closed. We had to pay an additional 15 pounds for breakfast per person. Our dinner at the restaurant was also terrible, over priced and our food was terrible. "

"Everything and everyone were just very good, especially Wasan at the reception. "

"I’ve stayed at this hotel many times and the service has usually been good. However, on this occasion we experienced issues with the room that were never resolved, which is not acceptable. As a result, we will need to reconsider staying there again. "

"The staff was most helpful. The breakfast was very good with lots of options. We found our room clean and well appointed. We would stay there again."

"Could not fault this hotel"