"The staff was very friendly and the food in the restaurant downstairs was excellent. A good surprise after our flight was cancelled and we had to spend the night there."

"Upon getting to our room I noticed my room wasn’t that clean, I just went with it from waiting. Then the noise from them renovating kept us up so we just got showered and dressed for the affair we were attending early and we left . The elevator took 11 minutes to get to the 12th floor. Then upon leaving for the end of our trip it was a 20 minute wait for the elevator. We couldn’t walk down we had too many bags. Just a horrible experience"

"Our room was not ready until 4:35, I got there at 1:30. They gave me a late check out and 2 breakfasts for the inconvenience, however running back and forth from the pool area 3x to see if the room was ready was really annoying. All that aside I do love this hotel better during the week when there are not 2-3 events going on. The check in is so backed up when a large influx of people come in at once for these events. Nice pool,but extremely limited food menu no outside food allowed."

"The front desk was amazing. They were accommodating, friendly and very helpful. Our television wasn’t working when we got there and Julio came to the room and was terrific. He went above and beyond to help fix the problem. He was so friendly. He deserves a raise!"