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Altenhaus Pousada

3.5 star property

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At Altenhaus Pousada, you can look forward to free breakfast, mini golf, and a garden. Treat yourself to a massage at the onsite spa. The on-site restaurant, Bistro Altenhaus, offers lunch and dinner. Enjoy the gym, as well as activities like hiking/biking. Stay connected with free WiFi in public areas, and guests can find other amenities such as an arcade/game room and a library.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant

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8.6 out of 10, Excellent, 1,017 reviews
The price is AED 206
AED 235 total
includes taxes & fees
15 Jun - 16 Jun
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Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 100 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 115.00 per pet, per night, plus a deposit of BRL 115.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: BRL 115.00 per night
  • Pet fee: BRL 115.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Altenhaus Pousada have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Altenhaus Pousada pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a deposit of BRL 115.00 per night and a fee of BRL 115.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Altenhaus Pousada?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Altenhaus Pousada?

Check-out is at noon.

Where is Altenhaus Pousada located?

Located in Itaipava, this spa hotel is within 1 mi (2 km) of Vale do Paraíba and Piabanha River. Mayor Paulo Rattes Municipal Park and Shopping Vilarejo Itaipava are also within 2 mi (3 km).

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Reviews

Reviews

9.4

Exceptional

9.2

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 51 out of 69 reviews
Rating 8 - Good. 12 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

Reviews

Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é incrível, fica bem próxima ao centrinho e aos principais restaurantes, mas dentro dela parece que você está no meio da mata. O café da manhã é simples mas é ótimo, tudo de excelente qualidade, além de que o hotel deixa disponivel chá, café, e alguns snacks, com destaque especial para o biscoito amanteigado com goiabada que é maravilhoso. Há um espaço ótimo da piscina, que mesmo que com frio, é delicioso para soltar o pet, aproveitar o sol e tomar um vinhozinho. Super recomendo!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

Bem localizado ,pessoal muito atencioso !
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa pousada pet friendly, confortável, limpa e bom café da manha.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Meire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10

Maravilhoso!
Stayed 1 night in Mar 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
No geral achei boa a estadia. Pontos positivos: beleza do local, atendimento prestativo do time da cozinha, qualidade das refeições. Pontos a melhorar: atendimento do time da recepção (deveria ser mais amigável, simpático); forma de pagamento (foi cobrado parte na plataforma e a outra parte foi cobrada diretamente no hotel, na chegada - isso, além de antipatico, gera confusão aos hóspedes), o que conversa com o comentário anterior; aquecimento da piscina interna (não estava tão quente e o dia nem estava frio); quartos internos já merecem uma renovação, para melhorar o odor e algumas questões estruturais, como o sanitário meio “solto”.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Flávio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel muito agradável, funcionários educados, muito próximo à praia.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great breakfast, pleasant environment.
Stayed 3 nights in Nov 2021
Verified

8/10 Good

MANOELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adoramos

Muito boa!
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção

Gostei bastante da pousada. O espaço é ótimo, a acomodação que fiquei excelente, aceita pet,.. Obs.: Eles não aceitam parcelamento. Pode ser que façam acima de um determinado valor, por isso, caso deseja parcelar algo, entre em contato e pergunte.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Carlos Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é excelente, somente a água quente do chuveiro que deixou a desejar.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Antônio Carlos

Liked: Cleanliness, staff & service, room comfort
Excelente estadia!!
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

Foi ok

Café da manhã ok, atendimento bom, muito bem localizada, tranquilo, porém a limpeza deixou a desejar. O banheiro estava com poeira, metais aparentavam não muito limpos. Falta manutenção no quarto e em áreas comuns. O álcool era disponibilizado em frascos pequenos em locais específicos, mas poderiam ter em mais lugares. Cobram para emprestar prato e talher para usar no quarto. Achei o serviço do bar fraco. Fiquei no chalé e pelo preço que foi, não valeu o custo benefício
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar maravilhoso, localização ótima.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

MARIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Excelente! Localização fantástica. Confortável e com funcionários atenciosos.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Tayane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito!

Experiência incrível! Pousada linda, aconchegante, com piscina aquedida 24h, sauna, piscina descoberta, sinuca, academia, quadra de tênis e mini golf (pousada empresta os equipamentos sem custo adicional). Café da manhã top! Ficamos em um chalé de frente pra piscina, maravilhoso! Amei absolutamente tudo!
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já fomos mais de uma vez ao Altenhaus. Gostamos demais. Sempre ficamos no chalé. É maravilhoso! Atendimento excelente. O lugar é lindíssimo! Ótimo para o descanso, sem deixar de oferecer boas opções de lazer. As ofertas de refeições a lá cart estão mais variadas e os preços são acessíveis.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Anderson Cotias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Pousada bem localizada e bem cuidada. Os funcionários são muito atenciosos e lhe atendem em todos os detalhes. Nosso pet ficou muito a vontade na pousada (com liberdade). O cardápio do restaurante não tem muitas variadades, porém o preço é bastante convidativo e a comida é boa. Recomendo e voltaria novamente.
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

Jeferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização, acomodacao e atendimento. Tudo perfeito
Stayed 1 night in May 2020
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refúgio perfeito!!!

Uma das melhores pousadas em que estive. Desde a reserva, passando por toda a equipe. A presença e simpatia do dono. A localização perfeita, atenção aos detalhes, etc... Pretendo voltar muitas vezes.
Stayed 2 nights in Apr 2020
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with beautiful gardens, comfortable room, Jacuzzi in bedroom was a plus! Breakfast very good. Staff excellent and friendly.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pousada linda e de uma energia única! Pessoalmente é muito mais bonita que nas fotos do site. A piscina térmica a noite é incrível, junto ao som de uma playlist maravilhosa. Escolha um fim de semana de sol e se encante com o colorido que existe por lá. Vale a pena conhecer!!!!
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this property. It is very private and scenic. The views are wonderful. We did not have a car, but the Uber and taxi services were quick and convenient. Also very reasonable if you just need a quick trip into town.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

luiz carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deve melhorar

Em geral muito bom. A pousada precisa de melhor manutenção . Começando ter desgastantes nos ambientes..A gerência precisa ser efetiva quando recebe uma observação e não dá o feed Back..
Stayed 3 nights in May 2019
Verified

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foram muito atenciosos. Bem localizado. Lugar bonito. Hotel com tudo novinho, bem conservado. Voltarei mais vezes com certeza.
Stayed 2 nights in May 2019
Verified

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O hotel é bastante confortável, chalés lindos, limpos, piscina e gramado bem cuidado. Café da manhã e cardápio bons (nada incrivel). Aceita pets e crianças, mas direcionado aos pequenos, apenas a piscina. Para jovens há quadras também. Buscávamos descanso e teríamos tudo para ter tido uma estadia maravilhosa, porém fomos num domingo e saímos numa terça feira, onde o hotel se encontrava em manutenção. Grama sendo cortada, o que levantava poeira e trazia ruído. A piscina térmica fechada para pintura, onde havia uma lixadeira fazendo barulho, o que incomodava o descanso dos hóspedes. Questionado sobre o desconforto, o staff foi bastante gentil, mas alegou que esses dias são para manutenção da pousada. Então, vai uma recomendação para o hóspede: consulte a pousada, caso vc queira se hospedar no início da semana, se esses fatos possam fazer procurar por outro estabelecimento. Se voltaria e recomendaria? Sim, depois da consulta acima.
Stayed 2 nights in Dec 2018