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"good"

"The staff, especially Sylvia, was friendly and helpful. She gave good recommendations for restaurants. She also helped to arrange for a good tour and the taxi for leaving by the port. The hotel is in easy walking distance of the pedestrian ways in the city enter, albeit uphill. Of course, that means it is downhill back to the hotel.😄"

"Amazing staff and service"

"The staff were amazing. Very nice and kind. The breakfast was good. The beds were a little hard. Really good taverna restaurant nearby with traditional food. Great location to rent a car and walk from the airport to. Easy. Great stay for an airport transition to or from Heraklion. Quiet room despite being next to airport. "

"Very helpful staff. Room was clean and comfortable. Special mention to Athina in the restaurant ... super friendly and welcoming."

"Awful hotel, dirty and disgusting "

"This resort is stunning. Unfortunately, we were stuck with 3 days of cold, wind and rain while we were there, so didn't even get to fully enjoy it in its entirety. Even still, we had a wonderful time. Our room was beautiful with a pool view and private hot tub on our balcony. The biggest highlight to us was the FOOD!! Rarely do we walk away from an all-inclusive resort raving about the food, but by far, the best food we've ever had at a resort. Delicious meals with plenty of options. Drinks were also wonderfully made! "

"The room was comfortable and the breakfast was good. The location was great for shopping and the must see, the museum. Parking is a problem, very limited and narrow streets."

"This is a very nice, new and modern hotel. The breakfast every morning is very good and contains a lot of options and variety of food. We arrived early in the morning on our check-in day, and the staff was incredibly friendly and got our room together as soon as possible for check-in a bit before the standard time. Nice view from the sea-facing side of the hotel and only about a 20 minute walk to Heraklion center with a lot of restaurants, shopping, souvenirs, etc. Overall, this was a great stay. "