Search Villas in Phuc Yen

"Would never book this hotel again. Those with mobility issues would have problems, even with the elevator. It doesn’t stop at floor level. You always have to go up a flight or down a flight of stairs to get to your room. Very noisy - street noise and within the building. Our room did not even face the street and that night’s sleep was the worst of our two week trip."

"The staff was very polite helpful and paid attention to every little needs.Very accommodating in every query and very generous too . Would definitely recommend staying here. the best part is the location.. everything is very accessible and within walking distance."

"Nice hotel, centrally located, bathroom is a bit outdated, needs some touch up, staff extremely polite and helpful , breakfast buffet is a must add on!"

"Amazing hotel and the best in Hanoi ! This hotel is so luxurious and special in every way! The rooms are lavish with the most comfortable beds and are beautifully decorated with lovely bathrooms and amenities including silk robes and slippers. Whatever you need a staff member is on it so quickly and everyone is so accommodating and caring. A special thank you to butler Celine and concierge Yen who were just incredible! There is 24 hour butler service and a special lounge for tea and treats anytime if you book specific room options. Also there is a delicious breakfast. The hotel is well located and close to sites, restaurants and shops. It was truly an exceptional experience to stay here and my thanks again to everyone who made my stay so memorable! "

"Great location, small room but enough space for the two of us. Breakfast was a short walk to their sister hotel Rather plain offerings but pleasant service."

"Staff are amazing very helpful. Breakfast is good "

"Awesome customer services and stunning hotel"

"Impeccable service! THE best breakfast/brunch in VN! Location is right next to the lake. This place is really awesome. Everyone was very very nice and accommodating. I highly recommend it!"

"Pool seating was tiny, only seating about 10 people. Air conditioning never got the room below 21 degrees"