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"We absolutely loved it - location, facilities, service, cleanness, activities. All the staff is very helpful and friendly. Highly recommended. We are a family of 5 with kids age 6, 10 and 13 and we stayed for 10 days. We definitely coming back. "

"Amazing hotel with such amazing facilities and staff: thank you for an incredible and comfortable stay "

"The property and the service were amazing - we had some confusion during check-in about our "all inclusive" and when I asked Expedia, their representative was the worst who did nothing but make me feel like a fool; however, the front desk supervisor at Diamond Cliff rectified Expedia's representative's inappropriateness and made our stay amazing. "

"Ideal for a few days of relaxing, close to markets and shopping with great facilities. "

"My little family and I have visited the hotels rooftop bar and restaurant many times as we are locals in Phuket, but this was the first time we treated ourselves to enjoy a night and breakfast here. As we expected our time there was super lovely, the staff in every position of the hotel are so nice and friendly, our room was perfect and more than we hoped for and a little surprise for my daughter there is now a cool play area for kids 🙂 "

"Have stayed at the Grand Mercure the last 6 times . I love the location, the resort style pool and bar and restaurants. Ghe staff are all great and speak good English. Will be back next year. "

"The property was very nice. We did not use the pool, but it was beautiful. The staff was exceptional. Room was clean, short walk to old town. The food shops along the street were very good. Short walking distance from bus terminal. Traffic and street congestion all throughout. Phuket was very rough. Just driving in the area be very careful every second there’s another motorcycle passenger on your right and your left. We’re getting back to the hotel excellent."

"Immaculate and spacious rooms with super quiet air-conditioning which quickly cools off the room. Staff were kind, accommodating and always had sweet smiles. 😊 So glad we stayed here for eight nights in two sperate rooms with balcony and great views. Thank you."

"This is the perfect starting home base in Phuket if you are trying to visit the local shops and clubs. You can get anything you need nearby. The hotel has a great party at the hotel with live music so expect that there will be noise until around 1am but common your going to be at the party and the other clubs and restaurants in the area that some are open past 5am. After 1am the noise is not bad at all and I slept great. I would for sure stay here again very clean safe place to stay. The style of the hotel is also so much fun."