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"This is the second time within three years that I have stayed at the Drury Hotel Polaris. Both times have been such a pleasant surprise. The property and my rooms have been very clean, which is the most important thing for me. The staff has been super friendly and helpful. The breakfasts and dinners have been enjoyable. I highly recommend this hotel to everyone!"

"na"

"Clean room and comfortable bed."

"Edible but could be more appealing."

"The staff was very pleasant and helpful. The outdoor space was very nice."

"Very nice place."

"My only complaint is that they lost my reservation from Expedia. Booked in January, I called to confirm beginning of June and the manager said they were fully booked. Somehow he managed to "find us a room"... Needless heartache because they didn't see the reservation."

"Room ac was broken with no offer to help remedy the situation"

"I checked in late at night and was surprised to see a notice at the front desk stating that parking was $10 per day. This was not advertised; I had no other option. There is plenty of parking, and one could park at one of the adjacent shopping centers. But ten dollars a day is a surprise, and to me it's cheating. It's advertising a price and then adding on when you get there. And you have no other option. I asked how many people walk to the hotel from the airport. Obviously none. Nobody walks to...

"Room was spacious and clean and the front desk was friendly upon our arrival. She recommended places for dinner as well."

"The staff was excellent and very helpful. Parking was good. Bed very comfortable. Breakfast was typical. Pool was good. The room itself was very clean, except for the old carpet. My granddaughter’s feet were got very dirty just running around the room."

"We had a wonderful stay! Check-in was quick and easy, and the staff was friendly, welcoming, and always willing to help. The bed was incredibly comfortable, making it easy to relax and get a great night’s sleep. Overall, we had a very positive experience and would definitely stay here again on a future visit."

"Staff was very helpful and friendly. I stay here every time I am in Westerville and have not had a bad experience yet."

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"My wife loves hot tubs so it was a plus"

"Okay, not great. Outside needed some cleaning up. Staff at front desk were helpful. Room was clean but definitely could use some TLC and updates."

"Staff was top tier!"

"Clean room and very good breakfast!"

"I will stay here again but they need to improve the bedding and pillows"