Find all hotels by Independent in Pontnewydd

"The room was small but comfortable and service was good. Breakfast was excellent but the one lady on duty was overstretched - at least two were needed to clear tables, keep food and juices topped up etc."

"Room, staff, breakfast, location and Internet were all excellent"

"excellent stay "

"This hotel has seen better days… the location is great but the rooms need a serious upgrade. The carpets desperately need to be replaced. The mattress was so used and worn that it almost folded like a taco when laying on it. Super noisy from people walking upstairs and slamming doors, and a cleaner vacuuming in the morning banged on the wall of my room a few times. There were mysterious drips and stains on the walls. Everything just felt really gross and grim and I’m glad I was only here for three nights as I didn’t sleep well at all. The staff were friendly though and the foyer is nice looking, I can tell it would’ve been a lovely hotel in its prime. Sad to see it has not been kept up very well."

"Lovely staff, very clean throughout the hotel, rooms perfect size, breakfast absolutely lovely. Would not hesitate to stay here again."

"N/A"

"Ok"

"Great location only 25 minutes outside Cardiff city centre. But I wasnt made aware of the overnight parking charge when booking which was a bit frustrating £13"

"Everything was lovely x"