Find all hotels by B&B Hotels in Pottenstein from AED 261

"The hotel was very clean and cozy. Hotel staff were very friendly and helpful but the restaurant staff let the team down. I once tried to order room service and the restaurant would not pick up the phone and then when they finally picked it up, they hung up the phone right away. When I asked at reception, I was told that the restaurant must be very busy. I also had another unpleasant experience at the restaurant during breakfast. I walked towards an empty table that was free and as I put the plate down, the waiter came over and told me to move because another couple wanted to sit there. The couple came over with their plates and I was just standing there, not knowing what to do with myself… he did not even offer a different table, just told me to move, it was such an unpleasant experience and so, so rude to treat guests like this. This really took away from the whole experience, I think that if the restaurant staff were professional and friendly, I’d give a 5 star rating. "

"Room was clean, Staff was helpful and friendly. Close to subway. Would stay here again in the future."

"Breakfast was ok to good, but there was no flexibility based on early departure. Room was nice, but there was no way to cool the room and we sweat through the night. Overall, an ok stay."

"Cant fault this hotel. Room and staff lovely. Location excellent. Hotel had a great bar and roof terrace and there was a cinema room showing a free film each night. They also give you a free drink at the bar if dont require your room to be cleaned for 3 days, and the cocktails were delicious. Had a younger vice re clientele and staff. Enterance to the hotel was at street level with a lift to the hotel, and that was a bit dark. Wasnt too expensive. Highly recommend."

"The start was excellent, friendly and helpful. The location was great (close to the palace and public transportation). We visited in Spring, the weather was cold outside but the temperature in the rooms was set too high, we could not seem to get it lowered in the room."

"Staff was very helpful. Public transportation very close. Property wasexcellent"

"Clean, friendly staff, great locatoon"

"The rooms are modern clean and spacious "

"I really liked the design of the hotel, unfortunately sometimes it lacked functionality. It was not possible to lock your room when inside, the AC was not working in the room, it was extremely hot, stuffy (and it was in March) the receptionist advised us to open the window, with the promise of sending maintenance the next day. Nobody came though. The check-in process was tedious, I do not understand why the agent does not write down all your personal details into the system, instead the guest has to do it on an tablet as the agent is just watching you. The check-in process was anything but smooth. The bed was really comfortable, nice linens, large and working Smart TV with Chromecast. On the other hand I found a bobby pin and a hair band in the shower next to the shower gel, the dust was visible on some surfaces. There is no telephone in the room, so you have to go down every time when you have a problem. When it comes to the location, it is quite central, but also with many homeless people on its vicinity, drunk people drinking at 7 AM on Sunday."