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"I only sleept there "

"The room was very clean and the staff was very helpful!"

"I loved this property. The rooms were cozy and I had a balcony overlooking the mountains. Staff were friendly and helpful and the breakfast was very good. Best of all was the spa facilities- very clean and great amenities. This hotel is a gem in the Dolomites. I’ll be back again. "

"We were shoved to some room in the corner, extremely small, no kettle or coffee station, blinds on and locked so completely dark, next to a busy road so noisy, room felt small, dingy and uninviting. Receptionist did not provide any help, no free wifi. After few hours we left and checked in at another hotel. Don't book it here! Worst hotel of our 2026 Olympics trip, definately not worth it. Pictures makes it look much nicer. Room 213 is a dump."

"The women at the front desk were very helpful!"

"The place was ok. Clean, older, and Ok. The bathrooms had liquid soap and shampoo in a packet and we only received one of them for 2 people. No face clothes, but that is typical for Europe. The beds were low as there is no box spring. No top sheet, just a duvet cover which stinks, but typical now a days. No elevator. The breakfast was also just ok, maybe a 7 on a 1 to 10 scale. Thet offered minimal fresh fruit, a couple cheeses and runny eggs. There were a few donuts, bread and croissants. The parking stinks as the lot close to the door is shared with a condo so you fight for spots with the homeowners. They have parking in front of the restaurant on the opposite side of the building, but you have to walk on a busy road to get to it since on off hours, the doors to get out are locked from the restaurant. This would be a fire hazard in the states. The good thing about the hotel is its location on top of a mountain near some great skiing. The castle has charm which is nice. The bartender was nice to talk to on Saturday night. He likes the Celtics like I do and he is quite the financial investor. Not sure if I'd stay there again, but it was a nice experience overall."

"Staff was nice room was great. Breakfast was adequate."

"Hotel dated. Beds very hard & uncomfortable. Hot breakfast items were cold & unappetising. Room very noisy due to the road."

"Room was great but far too hot we had to sleep with the balcony door wide open. Could do with a kettle & toaster in the room but bed was comfortable and room was clean and a great size. "