Find all hotels by Firmdale in Radlett from AED 1,796

"Fantastic location. In need of a remodel. We’ve given it several chances over the years. Needs new finishes and furniture. Constant construction noise. Staff is friendly but not well trained."

"Great location but that’s about it. Dirty towels, extremely small room, sink backed up, one roll of toilet paper, AC not working. Wouldn’t recommend staying. Ended up booking a new property the same day we arrived and eating the cost of both hotels to get out of there."

"Outstanding 5 star hotel "

"Excellent location to the Savoy theatre. Excellent restaurant Helpful friendly staff."

"The room was small, but served its purpose. It is not conducive to unpacking or long stays, but clean, modern, and the bed was very comfortable. It had most of what I needed. No iron and closet space made it 4 out of 5 stars."

"Well worth the price, even for only one night. The level of service is great and everyone is very helpful. Very usefully located with a bridge to Heathrow terminal 5, this hotel was really easy to find and traverse. Big shout out to the restaurant across the bar, the service was great and the food was anazing"

"Overall We had a pleasant stay."

"Booked a last minute stay to celebrate our wedding anniversary. No provisions or offers given to celebrate our special day, not even a 'happy anniversary' comment! Room was not clean...hair in shower area and plughole, dust on table/TV. Breakfast was a smaller selection than expected. Omlettes, eggs Benedict, etc. are normaally available in buffet breakfast but these were chargeable extras! Fried eggs in the buffet were cold. Tables were not cleared of dishes quickly which meant we had to move our used dushes to a neighbouring table. A very disappointing breakfast experience, which was charged on top of our booking....totally unacceptable. Spa area was also extremely disappointing. Only when we enquired about timing for the spa were we informed of the refurbishment taking place. Only the pool was available on a booking system. No jacuzzi, steam room or sauna. I've never been to a hotel where they book you in advance to use the pool and only for approx. 30mins use! When in the pool one wall was covered in tarpaulin for work on the other side....noisey and dusty works going on. Corners of the tarpaulin were torn to show large holes which allowed a lot of cold air towards the pool. There were no treatments available until after check out time! The only positive was the car park and the excellent service from Tino and tge team. Car park area is small but well managed. Location was good but this was an overall very disappointing experience. "

"This hotel is lovely, all staff are amazing helpful and friendly. Rooms are clean, beds are comfy and the hotel is in a great location."