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One of the best hotels that my family and I have stayed in. We have used a lot of different hotels throughout the world and Shangri La Colombo ranks one of the best we have stayed in. Even with all the difficulties SL is in now, the hotel staff saw to our comfort without any complaints. I salute the staff and management for their gracious hospitality. Thank you!

Location attached to Colombo City Centre mall for a range of shopping options. Tuk Tuk and taxis easily accessible.

Friendly staff ... good location ... does not surprise me that this hotel has hosted kings and queens during the last 150 years. I got good service from Shayna at the restaurant there ... nice breakfast buffet.

Excellent staff and service! Very accommodating for early check ins or late check out! I’ll be back!

Magical hotel in the best area of Sri Lanka. Unlike other high end hotels, you really feel like part of the Cinnamon community here. I had wonderful days just staying in the hotel and getting work done in the magnificent lobby while drinking coffee and eating delicious pastries . The restaurants are all top notch and the service was amazing. Looking forward to another stay soon . It's like a hub for the Sri Lankan cultural elite. The decor also stands apart from other five star hotels - truly...

Staff was very professional rooms are clean. Breakfast was amazing. Thank you.

The staff was very friendly, courteous, professional and competent. Always thrive to deliver a superb customer experience and staff goes out of way to do this. Property is clean and best value on all aspects for money. Very conveniently located to Colombo, airport, and high-way entry points.

Good view from the room that I stayed

My stay was amazing! Every one so friendly and alway a smile

Absolutely incredible hotel. I wish I had stayed longer. I could stay here a week happily. My room was beautiful and peaceful. I felt like I was living in another time. Darshana was wonderfully helpful. 10/10 recommend.

Made it easy to book an extra night and stay in the same room.

Staff treatment was exceptional. If somebody else is not paying, eat breakfast somewhere else. Prices here are beyond ridiculous!!!

We stayed at this hotel for 2 nights. The location is excellent. We found everything in the hotel perfect: clean, big size room, great service and amenities. Overall, a great place to stay, away from noise and there’s a french bakery a block away that has delicious coffee and croissants.

Very nice clean quiet and comfortable and the food was excellent too

Good Food, Clean Room, Close to City, Friendly Staff.

I gave the same review to its sister property Jetwing Beach and the same goes for this one too. Book Jetwing properties in negombo with confidence you will never be disappointed.