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"Helpful quick reception staff. Good parking. Good location to walk into Town. I’ve stayed at a couple of Harbour hotels and enjoyed them, little disappointed that the rooms here are older and need modernising to match their other hotels. Served what I needed with its location well though. "

"Lovely venue, great grounds. Spa staff in particular are a great asset an deliver a superior service. Hotel is very comfortable but it is pricey. For instance a pint of Diet Coke was over £11. "

"really enjoyed ammentities"

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"Hotel was clean & tidy. Lady on check in "Rose" was fab. Great location for eateries & bars in the town."

"Room as very ‘tired’, bathroom tired and needs updating, and a good clean ! Waitress feel asleep in breakfast room !! Bar staff are excellent, food ok but nothing special "

"Pets welcome. Staff very friendly. Beautiful old building for dining. Limited food choices for dietary needs "

"It was our first time staying here and was looking forward to all it has to offer. On arrival booking in was via self check in and was pleasantly greeted by a member of staff at the self check in desk, check in completed and we took the lift to our room. Upon opening the door to our room we were unfortunately met with a damp musky smell..! We also noted the window open and thought just maybe the smell had come in from outside, so we shut the window and wedged the door open to try and clear the smell.. After about an hour we shut the door and after not long the smell was back unfortunately. We scanned the QR code used to send a complaint expecting someone to reply shortly but heard nothing. We were due to go out for the evening so got ready and went out, we did expect someone to reply or call us during the evening but we heard nothing. As we were only staying for the one night we didn't bother to waste our time chasing it up as we had more important things to do, so the next day we had our breakfast and left. It's now one week later and nobody has been in touch.. So has been disappointing."

"We stayed only for a night but it was very comfortable and looks amazing!!"