Search Cottages in Randall's Island

Clean and great staff

Nice bakery for breakfast.

Great location would stay there again.

Amazing

Great location and facility

Convenient location; pleasant staff. Confused about cost of breakfast. Thought it was included, but was charged a large amount for the meals.

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

The only thing I didn't like was the parking situation, but understand it's NYC and parking isn't always convenient.

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

Breakfast was yummy and different every day- it was busy, but the staff did an excellent job of keeping food stocked and the area cleaned up. Even though it was crowded, we never had to wait long for anything. The room and hotel were clean and beds were comfy. We really liked the fridge and microwave in the hotel- it was really nice for heating up some late night leftovers. There was also a water and ice machine on our floor, which was very helpful.

This is a well maintained property in a safe walkable part of Midtown East. I would def stay here again (I'm tri-state and travel to the city often). One note for non-tech folks, there are no room keys, it's all done on your phone through an app. I've stay at hotels where this was an option, but for this hotel it is the only option. This does allow you to set everything up before arrival (maybe after you have stayed a few times), having said that there was a staff member there to help me through...

We enjoyed our two night stay at the Romer's. We came in on the subway from JFK, and it was about 1 block walk from the subway station. We came to eat food and see the museums, and Hell's Kitchen is ground zero for foodies! We found great places to eat within a 15 minute walking distance. Two things we didn't prepare for. We came to NYC with practically no cash, as we had just come from a recent trip to Europe, where everything is cashless. Tips are still paid in cash in NYC in many...

The only problem I had was the staff complained when I brought Dunkin Donuts coffee from across the street into the lobby. I’m sorry but when I’m spending $4,000 for a trip I feel like I can get my coffee from anywhere I please They kept saying no outside food or drink

Very new interior. A good deal compared with other hotels in the area. Nice midtown location. Nearby subway and bus. Nice little cafe inside hotel (and bar in late afternoon and evening. Rooms while not large are big enough and larger than many hotels.

The staff were very kind and helpful!

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

For the price point & location, this property is great despite small rooms & showers.

Classy spot. Thanks!

Absolutely love this hotel! Staff is very friendly. Will absolutely be staying here again!

The room was cozy and clean. Staff was friendly and gave great restaurant recommendations. We also had an amazing view of the Empire State Building!