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"Nice hotel but the bed was not very comfortable. Billed as a premium room but had 2 single beds (they were large single beds) but the duvet's were too small for the beds. The shower area had signs of limescale on the shower head and could have done with a deep clean. The door to the room didn't close on its own so had to be careful not to leave it unlatched. Only minor issues but for the price I'd expect better quality TBH."

"I needed somewhere that was able to do late check-ins, as I had a long drive late at night to get there - this hotel appears to have round the clock reception, and it was no trouble arriving late at night (after 11pm) - hotel's own website claims 24/7 reception desk, which reassured me. Room was great except the window frame really needed replacing (old wooden frame with cracks and rots in several places, and a latch that was broken so window could not close firmly and leaked cold air from outside). Other than that, very clean, comfy bed, tv, even a small desk with plenty electrical sockets, wifi included, microwave oven, fridge, kettle, plates/cutlery/mugs, tea/coffee, en-suite bathroom with nice towels on warm radiator/towel rail and basic toiletries; on-site parking included in price... Ticked all my boxes for a brief stay for a meeting in Reading the next morning. Also very reasonably priced, in the region of 60 pounds for a mid-week stay. A good option which I may use again in future if I need to stay in Reading - would be plenty nice enough for a longer stay too if needed. They offer breakfast/meals also which I haven't tried - options seemed reasonable from the menu in the room."

"Worst hotel I have ever stayed in, from poor service to feeling very unsafe to not being able to use the shower as I felt I would be dirtier leaving then getting in it! The whole experience has left me feeling very uncomfortable. Not only did I feel totally unsafe the rooms have not sound proofing meaning the party in the room next door felt like it was happening in my room an how convenient that when the dance class that was taking place right under my room that finished around Eleven - the room next door decided to carry on the party… management visited the room but nothing changed - it went quiet for a while but they were not deterred and started the party again at 5am! Absolutely terrible experience from beginning to end! DO NOT STAY THERE!! "

"The service was up to the normal Malmaison level, the hotel itself is ok. It needs some maintenance - the lifts look tatty, the bathroom sink needed the drain clearing so the water actually ran out properly. It was ok for a 'bed for the night' but didn't feel premium. "

"Friendly staff, clean rooms and quiet. "

"Excellent "

"Only one lift running for maintenance Since rooms have been done up they smell of hospital disinfectant Gym is very small and seems to be full of staff at peak times "

"We had a brilliant time great venue and kind staff "

"All is good"