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"Hotel is near Steveston Highway and Highway 99. Take Highway 99, you can go north to Richmond centre or go south to Tsawwassen Mills shopping mall or Tsawwassen ferry terminal. Take Steveston Highway, you can go west to beautiful Steveston Village. Good free breakfast."

"Can’t take a glass of wine to the room"

"airport shuttle was crowded, dropped me off in the wrong area. Took 30 minutes, it is nice if you want to take a long time to get to the airport."

"Perfectly located and well appropriated hotel. Perfect for one night before cruise. It was nice to get off the plane and be right there to our hotel!"

"Typically I enjoy the Sandman with my family. But this past trip was terrible. I booked a King suite for extra space and comfort but I did not get that. The front desk should have told us that the AC was out and there was a mini AC unit that DID NOT cool down the room, so they added a small fan to "help" which it didnt. Then there were ants behind the couch, and 2 ceiling tiles open which one almost fell in our heads as we opened the cabinet to get dishes to eat. I made complaints to the front desk, they sent maintenance and he covered the tiles, then told me that the manager would get back to me with a resolution...which never happened. Checked out and talked to the front desk staff and they said the manager is not in today, but they had ALL day the day before to get back to me. And the desk offered me a free meal at Denny's....I paid a good amount for this room, I was half hoping for atleast some credit back...nope...I won't be staying here again. Also the hallways were God awful hot like they had a heater on 24/7, it was miserable."

"i just hope there's visitor parking"

"Breakfast is basic, but it's clean and roomy; bed is comfortable, but we saw spider web on the ceiling and walkin shower with no bath mat. Very slippery. The biggest issue is no shuttle during the mid day. The new schedule was set in May and the afternoon shuttle only starts at 2:30. With many guests already waiting at the international arrival, the guests at the domestic arrival had to wait a few rounds. 8 of us waited for very an hour for this 10 mins ride. The van can only take 10. That's not what I was told as the time of booking. Please reduce the mid day break and offer the same regular shuttle service to meet with other hotel standards."

"Excellent breakfast, staff very good"

"Breakfast was great with extra cost. In the premises. We got two bedroom apartment with all the appliances incl. Laundry and dryer within. Convenient location with free airport shuttle adds the value. "