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"The location is very good. The room condition is ok. The breakfirst need improve."

"The location was the only thing good about this hotel. I rented an ADA room, but they did not have any ADA rooms. The shower was inside a step in bathtub which is impossible for both my husband and I to use. We had to go for two nights without a shower. The room was dark and poorly lit. The walls, furniture, and headboard were black or gray. We actually lost things in our room because we could not see them. The bed was not comfortable and the pillows were terrible. The bar was uncomfortable, and was the only place they were allowed to serve drinks. I am furious that Expedia lead me to believe that I was renting an ADA room, when the hotel does not have any ADA rooms. I will never, never use Expedia again."

"Yes"

"This is about my 4th stay at Sandmans thru out B.C this trip and the standard is at a very high level , lifes good"

"Starting look slightly dated in the rooms."

"Excellent as always……………."

"What is unique about this property is the absolutely wonderful staff who are attentive and exceptionally good at looking after guests as well as maintaining the property in great shape. We have been fans and clients for over 30 years and will continue to stay in the friendliest. Most fun hotel in Richmond."

" Comfortable room. Nothing available for lunch"