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"The rooms are always clean. The staff is professional and helpful. "

"We spent a week here with two dogs and somehow it was not a nightmare. The room was quite large and carpet-free which is a good thing with pets. The beds were a bit too hard, the pillows excellent. The thermostat is over-engineered and incomprehensible. Great shower. Badly-placed light switches. And the free breakfast was not a high point. So, if I have some complaints, why five stars? Two things: the vibe. I know that's vague, but JHouse has a great vibe. And second: Tony's restaurant. 5 meals and not a step wrong. The staff is professional and motivated. The food is excellent as is the bar. It's a fun place. Long years ago I waited tables and I'd have liked to work at Tony's. My sole complaint? The soup spoon was too small and I wanted that lobster bisque in my mouth faster. Add a bakery right across the street, a gourmet food store, a pet store a block away, and all the Autumn colors in November. In all, a lovely experience. "