Find all hotels by Hilton Hotels in Roatan

"The staff were fantastic. They really went out of their way to make our stay enjoyable. The resort itself is average. The food was okay. The breakfast buffet food in the hot plates was not very hot, but the woman making the omelettes made a very good breakfast. The people working at the front reception desk did not know much of anything about the resort. They could never answer any of our questions and they did not know anything about the events happening at the resort. I think the reception desk should be the go to, to get your questions answered. There were a couple of staff members trying to get people involved over the week with yoga, zumba, etc. but there was very little participation. The nightly music was not the best. If you want good music, travel down the beach to the other resorts. They had some really good music. "

"Overall, the resort is beautiful. I’m not sure if it’s just the culture or if the staff needs additional training in responding to guest requests in a timely fashion. Service at breakfast was exceptionally slow. The wait staff didn’t always understand English. The menu listed that eggs could be made to order however, it didn’t matter how we ordered them they always came scrambled. The espresso machine was broken our entire stay. The cleanliness our unit was just OK. Housekeeping only came once during our stay, and that was after we went to the front desk to request it. The pool is gorgeous, perfect temperature, and never overly busy during our stay. The location of the resort is excellent. It was a very short walk to the beach. We utilized the wristbands for the San Simon beach club each day. Our unit had laundry in it, which was very beneficial. Overall, we were happy with our stay at the resort and would come back. Ahead of our trip I communicated with the resort via WhatsApp about a couple of things and I got a few different answers from a few different staff at the resort, so that was confusing."

"We were very happy with our choice of La Placita. We read lots of reviews to help make our choice...selling point for us were the pool we got to use at La Serenis which was literally steps away from La Placita lobby and that we got to use lounge chairs at La Sirenas included with staying at La Placita. Staff were very helpful. The included daily breakfast was excellent, and we loved the location so close to many reataurants and the beach. If you are worried about not being directly on the beach...don't! We've had to walk further when staying at an all inclusive resort than we did when staying at La Placita. A fabulous stay! We will be back :)"

"Did not utilize parking. Staff in reception area and morning breakfast were very friendly. Bar staff were hit or miss in terms of friendliness. Wifi was great. Cruise ship visitors were annoying. "

"The staff here are so kind and accommodating. My daughter and I stayed 6 nights. We liked how it was away from the noise of West Bay, but still on the beach and a few minute walk to small stores and restaurants. Breakfast was good and fresh. Great cocktails at the bar and yummy food at the restaurant. The pool is very shallow - suitable for young children. This is a laid back place with everything you need- not a fancy 5 star resort. But it is clean, comfortable, safe and on the sea. Great home base for exploring Roatan. "

"The room was dated. For the price I expected more. The pools were clean. Mario was very attentive to my family’s needs. I had a problem with the lighting outside of my room and once I brought it to his attention he had the problem fixed immediately. I think that lighting issue should have been addressed before I checked into my room. "

"Clean room. Staff were great. Bar and food need some more and better variety. Great beach view."

"Had an amazing time. Would go back in a heartbeat! All the staff were fabulous especially the pool attendants! "

"Very quiet, out of the way place to relax by the beach or pool. Plenty of places to sit. It’s about a hour away from West End, the main tourist area. Food was ok. We were there for a week and so it got little monotonous but overall it was a good place to stay. "