"We arrived and we were given keys for a double bedroom. We went back to the concierge and were told that the King sized bedroom that we RESERVED was given to other people, and that this was the only room left. We decided to stay since it was late and we were tired. When I was given a parking permit, and took it to our car, my wife stayed at the reception area. A man came in asking for a room, and she offered him one, which tells you that she was lying about giving us the only room left. The...

"Worst bed ever. Springs come through the mattress. Bed is not secure. 2 outlets! Can't get toilet paper or clean sheets."

"The room was dirty. There were insects everywhere. The bed sheets and towels had hair on them so clearly they weren’t washed. The sink didn’t have cold water. The door didn’t close so it needed to be deadbolted to lock. Didn’t feel safe, don’t recommend."

"I love dogs, I have one. If you’re leaving for the day and you’re dogs barking all day non stop and you want to sleep they do not accommodate you to move rooms. No English they say no rooms available. Ya right. That dog tore up that room guaranteed."

"I booked this stay through Expedia and overall there were several concerns. First, I was not aware at the time of booking that there would be an additional $50 holding fee/deposit required at check-in. There was no clear explanation provided regarding the purpose of the charge only that it should be refunded within 4 business days, so I recommend other travelers confirm this in advance to avoid surprises. The room itself also had a few maintenance issues. The toilet seat was not properly secured...