"Our stay at the hotel was almost perfect, except for an incident at the TV room where a single individual was speaking loud in his i-phone for one hour and turned the volume of the TV off while I was watching a program. I complained at the reception but no action was taken. Only after the said individual left, someone came and offered to turn on the volume, but it was too late. The program I was interested in had ended half an hour earlier. The ambience at breakfast time with the harp player...