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"Breakfast was good, plenty of choice. I’d avoid the Sky Lounge especially on a weekend. Far too loud, and was laughed at by security assuming I could just pop up for a drink as a resident - they were full, but they had seats at the bar. I had to push to get them. Cocktails were terrible and over priced. Tried the bar downstairs, was better as you could hear but again the drinks were poor. Room was lovely, bathrooms need a bit of attention - you can see where they’ve done work (moving things like towel rails) and they’ve not re-plastered or tiled properly. Might have just been my room but for £235 a night I’d expect something better. No vegan option as an alternative for the cookie on arrival either. Not very inclusive."

"Room phone didn’t work had to find a number and call from my mobile and aircon didn’t work. Muck spreading so couldn’t open window as smelt so bad "

"We stayed at the Mercure for one night when attending a wedding at the Town Hall which was literally opposite the hotel. We were a bit worried after reading some of the reviews on here, but we found our room (Privilege Room 511) to be clean, in good condition and well furnished. If you looked closely there were areas around the edge of the room and behind the door in the bathroom which could have been hoovered better, but that's the same in any hotel. We were also missing the bottles of water but that wasn't the end of the world and I'm sure we could have asked for them if needed. Breakfast was good with both continental breakfast and a limited cooked breakfast. Standard check out of 12pm was really useful with plenty of time to get ready in the morning. Only one lift was working so it was quite busy with a bit of a delay but it wasn't an issue and we could always use the stairs. The Q car park was within easy reach. We would definitely stay here again."

"All good"