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"Location, friendly and helpful staff, cleanliness "

"The staff were very friendly, welcoming and helpful. Good size room and we enjoyed the spa bath. Would definitely stay again. "

"Excellent stay as always Warm and helpful staff Heat pump in room playing up and moved to new room promptly Superb food See you next time ! "

"For little children this pplace is awesome with its dinosaurs. The pool is lovely and warm. And the rooms very clean. "

"Close to all amenities "

"Very good"

"Great service "

"I liked the hotel as it felt comfy paired with this atmosphere of excellent cleanliness. My partner felt the same way. 10/10 would stay here again if I'm in Rotorua"

"Hotel room was fine and comfortable, but the restaurant experience was not smooth. We did not feel welcome at 9:45am and the server was not having a good morning and seemed very distracted and unsure of what she was doing. Perhaps she was new, but having breakfast there did not go well. "

"The property was in a good area but close to a main road noise was ok as the rooms were quiet enough. The rooms were clean and updated a good stay for us thank you "