Find Hotel with a Concierge in Rush Street, IL

"sleeper sofa to old. Super Uncomfortable "

"GOOD BREAKFAST, THE ROOM WAS CLEAN. THANK YOU."

"The was clean. Location was really wonderful. The staff was so nice. "

"The staff were excellent. The hotel was very clean and the location was perfect."

"Beautiful hotel. Large, nice room with a nice view. I would love to stay here again. Highly recommend. "

"Lake/Beach view was great, we were switched rooms, our room was not yet cleaned yet"

"No food amenities at all. "

"The only good thing about this hotel is the location. Everything else is abysmal. The amenities literally just tick the boxes for absolute minimum. 1-ply, industrial-grade toilet paper, a bathroom without a ventilation fan, flimsy plastic toilet seat covers - this is a 4-star hotel? There was significant wear along the entire length of the dresser/minibar, as well as cosmetic damage to both lighted wall fixtures, closet shelves were visibly broken and unusable, even a hole that had rotted through one of the baseboards in the bathroom. The staff is clearly not versed in the term "hospitality" and constantly greet you with a dour face and a sour mood. Worst of all, by far, is the complete lack of insulation or sound deadening for a room that has ostensibly been renovated somewhat recently. Both nights of my stay I was kept awake until 4-5am by the sounds transmitted through the walls, pipes, and fixtures. Conversations, television programs, doorknobs, the 20th Century Fox fanfare when someone began a film at 3:30am. I was forced to hear it all. Keep in mind, I had walked over 12 miles BOTH of these days; I should have had no issue falling asleep. The checkout procedure was fast, which is handy, because you won't want to spend another second more than you have to when you realize what a mistake booking a room in this place is."

"Everything was great about the breakfast except the hostess that seated me. Everyone else at the hotel was friendly but she seemed to be put out seating me. She was on her phone at the front stand the entire breakfast after begrudgingly seating me while all the other staff was friendly and accommodating. Almost made me not want to go back."