Find Hotel with a Concierge in Rush Street, IL

"Room smelt amazing however noticed clothes in cabinet, pool was out for the season, breakfast is expensive and so was any other Knicks knacks that you might need such as wipes being $10"

"Overall nice hotel great service"

"Front desk is understaffed. The property is not bad but a little run down"

"Everything about this hotel just fell slightly short of my expectations. The shower drain in our room ran extremely slow, causing water to pool in the tub, also the walls in the shower needed to be wiped down better. The temperature of the hotel pool was very cold. The water was also very cloudy, not sure if the chemicals were off. "

"Only stayed one night with my wife and kid and the experience was great, view from our room was incredible. We will definitely book again for a longer stay next time."

"The room was perfect "

"We had a nice view of Lake Michigan and Navy Pier. However, our check in was at 4 PM and we did not get into our room until 6 PM. We arrived shortly before 5 PM to check in. We waited in line for 20 minutes just to check in. When we finally got to the desk, we were informed that our room was not ready. There were 10 people ahead of us who also did not have a room and they could not tell us a time as to when our room would be ready. We waited in the lobby for probably 30 minutes, which was not terrible considering they couldn’t give us a timeframe. The concierge was rude about the situation and not accommodating. The least they could have done was comped us for the time we waited. Very busy hotel. Lobby always full of people. Our room was fine, average. "

"I enjoyed my stay. I ordered breakfast from the restaurant on the property, and it was delicious. Everyone on the staff that I interacted with was hospitable. The location is perfect and I had an amazing view of the river from my room. "

"All the staff we encountered were very friendly and most helpful. The pillows were really comfortable. Had to wait a while for the water in the shower to get warm, and the high pressure coming through the small shower head holes hurt your skin when it hit you. Other than that, good stay. "