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"Parfait"

"I rarely give scathing reviews, but our trip included harassement from the hotel manager and I want to make sure our experience doesn't go unnoticed. The booking was a work trip for my husband. At the hotel the heating was broken (mid-November) and the hotel manager put a small space heater to "solve the problem". We asked for a different solution or to be moved to a different hotel. The manager gave a different space heater that was also not sufficient for the room. We called Expedia for their support. During our call, the hotel manager came to the room and started to yell at my husband for having called Expedia. The hotel manager asked my husband if he wanted to be refunded, albeit aggressively. My husband felt unsafe, accepted to be refunded and left immediately. After all that, the manager seems to have changed his mind and will still not give a refund, even with intervention with Expedia. Avoid. Avoid. Avoid. "

"Great hotel in beautiful town. Was upgraded free of charge as the room we booked was not easily accessible with a small baby and pushchair. Room was spacious snd clean. Breakfast was good with amazing fresh orange juice!"

"Good "

"Nice hotel with friendly staff, nice clean rooms and excellent bar and food options."

"Enjoyed our short stay. Friendly and efficient staff. "

"Close to many dining and shopping options. Very quiet at night."

"Well appropriate "

"Easy location and comfortable stay for one night to attend Jazz à Vienne. Was able to work easily for the afternoon from the desk in the room. Small room but had everything needed. Staff were very friendly and helpful too."