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"Our second visit to Hotel Zermama and it is still an amazing hotel. Staffs were friendly and very helpful. We were extremely pleased as they have upgraded us to a suite room. We will definitely return to Hotel Zermama when we visit Zermatt again."

"Amazing"

"Phenomenal view of the Matterhorn from the balcony on Room #8. Perfect location right in the middle of town, close to restaurants and shops, and nicely located looking over the river. 5-10 minute easy walk from the train station. Delicious breakfast in the morning. Comfortable beds, nice and clean bathroom. Highly recommend! "

"The hotel had a perfect location. Within walking distance of the train station and next to the Main Street in the city. The complimentary breakfast and afternoon tea was such a pleasant bonus. Everything was top notch."

"Lovely central hotel with the loveliest, helpful hotel receptionist."

"Check in and out was easy and good. Reception nice room n area were also very nice. Location is excellent. The only thing I didn’t like was the cleaning crew in the morning are very noisy and not considerate of those still in the room . Talking very loud and banging things around. It’s a very nice place and a good basic stay."

"Most charming hotel I have ever stayed in! Breathtaking area."

"Super comfortable, friendly staff, great location. You can see the Matterhorn from the entrance of the hotel Rooms are clean and super comfortable. Breakfast is included and it has a really nice array of options. It’s 10 minutes walking from the train station but not on the main street so it’s very quiet. Definitely recommendable"

"Hotel was fantastic. Beautiful room & a wonderful location. Restaurant was nice with the entrees being excellent. Desserts weren’t as good as the main course. Service could use some improvement as they were understaffed. Would absolutely stay again but may consider other dining options."