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Don Rafa Boutique Hotel & Residences

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Luxury
VIP Access
4.0 star property
9.4

Exceptional

Oceanview elegance with rooftop serenity

Elegant and serene, this property boasts a rooftop pool with stunning ocean views and beautifully decorated spaces. Enjoy convenient amenities like a gym, bar, and spacious rooms, all within walking distance of vibrant restaurants and markets.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
The current price is AED 946
AED 1,217 total
includes taxes & fees
25 May - 26 May

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About this property

Don Rafa Boutique Hotel & Residences

  • Upscale hotel near Condado Beach
  • Close to Puerto Rico Convention Center and Casino del Mar at La Concha Resort, Don Rafa Boutique Hotel & Residences provides free continental breakfast, a terrace, and dry cleaning/laundry services. Be sure to enjoy brunch and dinner along with international cuisine and ocean views at the two on-site restaurants. Stay connected with in-room WiFi, and guests can find other amenities such as 2 bars and a gym.
  • Additional perks include:
    • An outdoor pool along with free cabanas and sun loungers
    • Valet parking (surcharge), a 24-hour front desk, and luggage storage
    • Tour/ticket assistance, a vending machine, and a front-desk safe
    • Outdoor furniture, an elevator, and coffee/tea in the lobby
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All guestrooms are individually decorated, and boast comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and minibars.
  • More amenities include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Showers, free toiletries, and hair dryers
    • 55-inch Smart TVs with satellite channels
    • Wardrobes/closets, ice makers, and coffee/tea makers

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per day, plus a deposit of USD 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 18 percent of room rate
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 25 per night
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 75.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Don Rafa Boutique Hotel & Residences have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Don Rafa Boutique Hotel & Residences?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Don Rafa Boutique Hotel & Residences on 25 May 2026 start from AED 946, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Don Rafa Boutique Hotel & Residences pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a deposit of USD 300 per stay and a fee of USD 75.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 25 per night. Valet parking is available for USD 25 per night.

What time is check-in at Don Rafa Boutique Hotel & Residences?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Don Rafa Boutique Hotel & Residences?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Don Rafa Boutique Hotel & Residences located?

Located in Santurce, this hotel is within a 15-minute walk of Laguna del Condado, Condado Beach, and Puerto Rico Convention Center. Sheraton Casino and Distrito T-Mobile are also within 15 minutes.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 384 out of 476 reviews
Rating 8 - Good. 48 out of 476 reviews
Rating 6 - Okay. 25 out of 476 reviews
Rating 4 - Poor. 11 out of 476 reviews
Rating 2 - Terrible. 8 out of 476 reviews

Reviews

Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff, wonderful breakfast included, good location for exploring San Juan.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
awesome service and beautiful hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and welcoming. I had a beautiful experience and would love to stay again when I visit puerto rico
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Good location, staff very accommodating and friendly, restaurant onsite excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, very nice hotel. Will definitely be returning.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff were very knowledgeable. We asked for restaurants and excursion recommendations and they were extremely helpful. 10 acrosss the boards
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Luis Cardenas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s two 24/7 restaurants across the street that are amazing it was super convenient considering our flight got delayed. We felt very safe thanks to the gated door and check in process, the staff were phenomenal!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alanis Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful, informative, and incredibly welcoming! We arrived earlier than we expected and they offered to hold our luggage for us, while also giving us recommendations on places to eat or visit while we waiting for our room to be ready. They had a wonderful live piano performance in the lounge while we were served drinks at the bar. It truly made our visit so much more comfortable! I highly recommend this stay!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Janee Michelle

Liked: Cleanliness, property conditions & facilities
The staff was very kind and helpful, the room was clean and spacious for us.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities
Room was lovely. The staff was super helpful and friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and a pleasant surprise. The decor was modern, the rooms were spacious and bed was extremely comfortable, I got a great nights sleep. Staff was friendly and the providing of breakfast was a plus. Plenty options for food as well, as there are restaurants in the hotel as well as walking distance. Rooftop pool and bar are an added bonus; they had great views.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Hotel and staff were fabulous and always so helpful. Had such a great time with our stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Bathrooms a little small. Rooms clean.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casita Miramar restaurant 2 doors down was excellent authentic PR food! Staff was great at Don Rafa! Lighting in room was terrible. Hotel was convenient to Pan America cruise terminal and Condado beach. Overall great experience.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
What a friendly attentive staff. Room is very clean and big
Lobby
Lobby
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was fantastic. The people were awesome. Can't wait to come back to San Juan and stay here again.
Still decorated for Christmas in the lobby. Loved it!!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Dianys

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, wonderful service and a nice view.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary I

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and attentive staff!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Alicia and the Canvas staff and view were fantastic!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Front desk and valet parking/porter excellent. Hotel has a great art deco vibe and we loved the location. Close to local restaurants and easy 15-20 walk to Condado beach. Room spacious and well appointed. One niggle is not enough towel hooks in bathroom. Would definitely stay at Don Rafa again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
As is every property in Puerto Rico, its over priced. But its nice, its new, the staff is excellent but the area is just ok. The bathrooms are baths, no room...but overall its very nice. But again, room rates in PR are insane lately.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lornette

Liked: Cleanliness, staff & service, amenities
Spacious, clean room. Friends and helpful staff. Conveniently located. Highly recommend and will definitely stay here for my next visit to Puerto Rico
Stayed 1 night in Jan 2026
Verified

8/10 Good

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
the room was very nice and the staff was quite friendly. The only issue was using our $50 room credit which was a hassle and we lost out on some of it.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel… charming… clean. I recommend it.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Wonderful staff! Very clean.
Stayed 1 night in Jan 2026