Lodges in Santa Clara County

"Staff was not very welcoming, the bathroom and sink looked clean but didn’t smell clean, as if they cleaned them with plain water. They have a parking fee!!? $18 per car. To me that just seemed ridiculous!! But even more so because they have signs that I’ve never heard that before. "

"Everything okay "

"Room Wes clean, property was clean and quiet. Staff was friendly and polite "

"Good shops nearby and a clean room. The room phone wasn’t really answered, but going downstairs, the staff was helpful and got everything sorted."

"From the moment we arrived, the experience was disappointing. The front desk staff was noticeably unpleasant and unwelcoming. When we entered our room, we immediately found multiple bugs throughout the space. This alone was unacceptable. On top of that, we could clearly hear our neighbors, despite the hotel advertising the rooms as soundproof. Due to these issues, we made the decision to check out within an hour of checking in and booked another hotel. The condition of the room, particularly the presence of bugs, was simply not something we were willing to tolerate. What made the situation even worse was the response from management. When I spoke with the general manager showed no accountability, offered no apology, and handled the situation in a highly unprofessional manner. His response, “as long as they weren’t bed bugs," was dismissive and completely unacceptable. We requested a refund for at least the night we did not stay, (our reservation was for two nights) but the hotel refused to provide any form of compensation. Overall, this was an extremely disappointing experience. Between the lack of cleanliness and the poor customer service from both the front desk and management, I would not recommend this hotel to anyone."

"Room is clean, and I like the room service "

"GOOD"

"Clean room, bathroom, and hotel in general. The staff was friendly and helpful. The breakfast was also great. "

"Family trip we stay at the Sonesta hotel in Sunnyvale. It’s so nice. It’s like you have your own apartment pet, friendly so peace and quiet people at the front lobby. They’re very nice. This is my second or third time that I’m staying there every time I go to San Francisco with my family I stay there this place is safe quiet very nice for family trip. "