"Dreams Onyx exceeded our expectations and was one of the best resort experiences we've had. We stayed in an Adults-Only Preferred Club room with a private pool, and the upgrade was absolutely worth it. The room was beautiful, spotless every day, and our mini fridge was restocked daily. The Preferred Club food was excellent and one of our favorite parts of the resort.
What truly made our trip special was the incredible staff. Everyone was friendly, attentive, and went above and beyond. A special thank you to our butler, Henry, who arranged a private dinner in the wine cellar and reserved a private cabana for us by the pool. He made us feel like VIPs throughout our stay. Sterling, our pool server, was also amazing and provided 10/10 service every day, always making sure we had everything we needed.
The entertainment at Dreams Onyx was great, and having access to Breathless next door was a huge bonus. Whenever we wanted a livelier atmosphere, we headed over there. Breathless truly has one of the best entertainment and nightlife programs we've experienced at any resort.
The only downside was the amount of sargassum on the beach, but that's expected during certain times of the year and is outside of the resort's control.
Overall, this resort earned every one of its 5 stars. Between the beautiful property, excellent food, outstanding service, and amazing staff, we're already planning to come back next year! ⭐⭐⭐⭐⭐"