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"Staff was courteous and helpful. English speaking. Room clean and free coffee in lounge brighten my day when I return to hotel at the end of the day."

"Always beautiful, this time we stayed on the 3rd floor and the door color is different from each floor! Last year we were on the 4th floor. This year I was on the 3rd floor! It’s so cute! The various private onsens to choose from, then public onsen, the sauna was perfect! The cold plunge was super cold but so good after my sauna! The outdoor onsen is in a beautiful garden setting and I love relaxing in there! Just beautiful! 10:30pm late night ramen for hotel guests! Absolutely love it! The garden view is beautiful too! I love this hotel! It’s so cozy! I can’t wait to stay next year! Love love love this hotel! Right across the train station too! So convenient to get to!"

"The staffs are really nice and helpful. The bed is so comfortable we had a really good sleep and that makes the trip to Kobe excellent. "

"Extremely convenient being located in the station building connected to 4 major train lines within 0-3 minutes walking distance. "

"I will visit again. They are so kind, it rained when my mom and I visited. I had a lot of luggage, but more people helped me with my luggage first and checked out, and thank you so much for leaving a good impression on my mom and travel. I was moved by the visit with my boyfriend in October last year, so this trip was the second time, but I'm going to visit again this year!"

"Very nice stay! Sento was amazing, breakfast was delicious. Staff very good. Excellent job Candeo!"

"The room was big enough and very clean and quiet but very close to busy area, so it was very convenient."

"Mycket bra hotel och nära att ta sig runt till olika sevärdheter."

"The hotel is very close to Sannomiya Station, so it is very convenient to get around. There are lots of excellent restaurants nearby as well. "