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"Upon arrival the people at the front desk were extremely pleasant and helpful. Our room was clean and fresh. We ate at the Social and the staff were extremely friendly and efficient. Food was delicious, superbly prepared and very fresh ingredients. The shower was great, plenty of hot water and pressure, check out was easy and staff was great. We definitely would stay again if we are in the area, easy in/ out to downtown Boston. "

"Property was amazing."

"Nice and convenient "

"Absolutely shocked to arrive and discover that for almost 400 per night there was no bathroom in the hotel room and that I had to use a common bathroom. Maybe my bad for not noticing but it would never ever occur to me that this was even a possibility. The room was literally a small area and a king mattress on a platform. Had to be maybe a 12x9 foot room. Crazy "

"One complaint..the room was too cold for the timevof year. You couldn't turn the heat..apparently, Boston had an unexpected heatwave in April so the hotel turned thr a/c on ahead of schedule and can't turn the heat back on until the fall! NOT GOOD! The place was very convenient and the staff was very attentive AND apologetic about the freezing room!"

"We spent a night there while waiting on an 11 hour layover for our connecting flight. The rooms were pricey but well worth it because we didn’t have to sleep in the terminal with our heads on our suitcase! Very nice hotel!"

"Super clean hotel! Great water pressure! Comfy bed! Staff could be friendlier and smile more. Kestra needs help! Get more servers! Reduce rates for small room like 7777"

"The hotel staff provided excellent service. I forgot a shirt in the room when I checked out, and the manager notified me via email to request to have it sent to my home. The location is perfect. Easy to walk to Boston Commons, Boston Gardens, subway station, and historic sites. Will return to this hotel during my next visit to Boston."

"We enjoyed our breakfast and tried their Parker Rolls. "