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"Lovely cooked to order breakfast"

"Check-in was easy, great breakfast, staff were friendly, and rooms were clean - overall it’s a nice hotel. We had a ground floor room with a king and a separate sitting room with pull- out sofa. Our only complaints were the very short door to the bathroom and a toilet that needed 10 minutes between uses before we could flush it again. "

"The water in the shower was tepid at best. Apparently they had the boilers replaced recently, they told us, but the shower was poor. Kettle had a massive dent in it. The replaced kettle only worked when placed on the electricity supply at just the right angle. All the furniture in the room was cheap and tacky faux oak laminate where the oak was peeling off. An electricity cable was taped to the walls up the stairs. Basically you have to wonder why they bother to keep the hotel going. It’s in need of huge refurbishment and gives off the opinion of why are they continuing to bother offering accommodation. Very surprised it’s on the Hotels.com listing of venues to sleep. If I was Hotels.com I’d remove it as it damages their reputation. "

"Very clean and friendly staff. Comfortable stay. "

"Plenty of good off-street parking. Everything seemed in a good state of repair and it looks like a lot of work has been done to a good standard too. Comfortable and clean room for a young family. Standard buffet fare for breakfast (only small criticism is that the juices are not pleasant to drink). Friendly staff and we had a great evening meal at the Bridge restaurant (affiliated or partnered with the Westlands). We’d absolutely stay again. "

"Ideal central location, river view room worth paying extra for. Lots of bars, coffee shops and restaurants on your doorstep (especially enjoyed Jimmy Badgers, lovely food and scrummy cocktails). Room was very comfortable. Remember to take charger, no USB ports in the room. Didn't have breakfast so Can't comment on this. Would definitely stay here again when visiting Inverness."

"The staff were amazing the view was incredible th rooms were a little dated but excellent value for money. "

"Things were good and we enjoyed our stay. Just the hotel is clearly understaffed and it leads to unorganisation!!"

"Hotel is very outdated. Why are you still using carpets and they were not clean? Room had a weird odor and was obscenely HOT. Food was terrible! Parking was a nightmare. No amenities like complimentary water! Only positive is the location. NO THANK YOU!! So many other hotels I've stayed at and so much better!! "