"The hotel is beautiful. The Front Desk staff, concierge and Door Person were all super nice and helpful and friendly. The restaurant staff were not very friendly and some times down right snooty with the exception of Ricardo. Our room was beautiful and clean. I wouldn’t hesitate to stay here again and will recommend the hotel. I was super impressed with how lovely all the flowers in the main lobby were and how clean everything was. Super comfy bed too. Nice spa area. "

"Trevlig personal. Toppenläge. Fantastisk frukost "

"We felt so welcome, and had a comfortable stay. The friendly concierge Inéz took time to introduce us the city and gave us the valuable recommendations . The location was right next to the historic train station, and it was also close to the meeting spot of our day tour to Douro River excursion. "

"Limpio bien ubicado"

"Hotel was Gorgeous and Staff was extremely helpful, providing great breakfast, umbrellas to borrow and awesome food/activity recommendations!"

"EXCELENTE...ÓTIMA LOCALIZAÇÃO....STAFF MUITO ATENCIOSOS...COM VINHO E BISCOITOS DE BOAS-VINDAS!"

"Excellent ubication, clean room, kind customer service, cozy breakfast room."

"Great Communication, very responsive, very helpful."