Find Resorts & Hotels with Spas in Sha Tin Wai

"The Grand Hyatt is very well located, has amazing views with floor to ceiling windows. The staff were amazing and very tentative to provide help and support when needed. The rooms were spacious and very well decorated. Although the pool area was very inviting and the gym offered all that you needed including a sauna. A BIG negative is smoking is still allowed (almost encouraged with all the ashtrays everywhere) throughout the pool area. This was made worse by having the entrance designed for people to smoke, so when going to the pool or sauna you would need to walk a gauntlet of smokers - not pleasant at all. The pool was also in need of a good clean, did not make doing laps refreshing at all."

"I had one of the best customer service experience when I stayed here just last month. Upon checking in, I was informed by Mr. Ng that I had two reservations (I forgot to cancel one of the reservations). Upon sharing with him my situation, he went out of his way and called another 3rd party company to cancel the reservation saving me hundreds of $$$. I will forever be grateful. Thank you so much! With regards to the property itself, room was very comfortable, it was big, and is within a 2 minute walking distance to the subway, shopping, and dining all within a stone's throw away. Will definitely stay here again!"

"It will be good to have coffee in the rooms."

"Staff are very friendly and attentive , good location "

"There was nothing I would complain about. It was a great stay."

"Great"

"Great spot overall and close to everything "

"Stayed in HK a dozen times at different hotels but Eaton HK is our preferred choice. Several perfect stays here. Highly recommend."

"Staff"