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"The hotel's access is a bit mysterious. When we reached to the correct place to check-in, we were introduced to the staff at that moment who made us feel that we are a burden on them. We arrived earlier than our check-in time and we were okay with waiting for the start of check-in time. However, we were also curious if we could do early check-in, and when we asked for availability, the staff working at that moment first showed horrific emotions as if we asked for something impossible, and then they started mumbling in their own native language. Whenever we were trying to have a conversation with them, they always cut us off and spoke too fast as if they have no time and they have to catch a train. After some time when they found a room for us to check-in early, they acted as they are doing a favour on us. All in all it was a very bad experience and it ruined our excitement to explore Manchester."

"Great service. Just what we needed before holiday "

"Friendly staff, beautiful architecture, clean rooms"

"Great location, clean, lovely staff."

"I was there for two nights for a conference. The restaurant, the bar and breakfasts were all very smoothly and expertly presented, managed and stocked. The room very comfortable and clean. Great shower and amazing bed! Needed nothing "

"Perfect location at Manchester airport between Terminals. Easy to find. Excellent breakfast buffet from 0600hrs which we hadcready forxlong haul check in at 0730hrs. Would certainly stay here again night before long haul flights. "

"Rooms where clean and spacious, staff where incredibly helpful and kind "

"Perfect place close to Terminal 2. You can have pizza and snacks on-site, or book a table at the restaurant right across from it if you want a full dinner."

"Great hotel with very professional staff. First choice for Manchester Airport early flights!"