Find all hotels by Regency Hotels in Shenandoah, TX

"They welcomed stranded travelers at 5 am and got us a room and a tooth brush right away "

"Clean rooms. Friendly staff. Good breakfast"

"Ok for an overnight stay to catch a flight the next morning. Decent shuttle service. "

"Dirty, worn room. Faeces on bathroom walls and hairs on mattress. Floor dirty/dusty. Coffee maker in room not fit for use; producing foul contaminated water. Curtains ripped with holes. Smell of marijuana throughout corridors. Staff very unfriendly, even heard arguing behind reception desk. Didn’t raise their heads or look at us during check in. Felt very unwelcome. Staff also Unprofessionally dressed and smoking outside front entrance. Pool area was a joke. Few broken chairs / loungers. Drug paraphernalia strewn around floor. Pool water dirty with flies / debris. No restaurant available for evening meal, even though advertised. Coffee machine out of order. Unavailable food advertised on lift posters. Very very minimalist breakfast. Help yourself to polystyrene plates and plastic cutlery!! Expected to eat breakfast on dirty tables which haven’t been cleaned since being used by guests to eat takeaway the night before. Was so bad we left a day early. Worst hotel ever stayed in!!! Please avoid at all costs."

"Loved this hotel it was nice and clean, and smelled fresh when I entered the room. Friendly staff my experience was 5 stars. I will be booking here again when I’m in the area."

"Bring some bugs spray it real itchy dirty sheets old pillows really really bad"

"Nice place!"

"Pricey but super convenient if traveling out of Houston airport. "

"Room was filthy with huge dust bunnies, hair and popcorn on the floor. Had hair in the bed. Bathroom was gross with hair on floor and tub. The darkening shades had numerous holes in them. Did move us to new room next day and room was not as filthy but we did have to clean toilet seat ourselves with hand sanitizer as something was all over it and also had to wipe down end tables. The shower also would not stop leaking. "