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"The shuttle was easy."

"The hotel said it was doing renovations but i couldn’t tell. When booking, kids should not be put in an adjacent room near someone else. They were screaming and crying like an adult was harming them for hours. I had to keep calling the front desk. The shuttle was good but maybe they should clean them up as well. "

"Great"

"This was a last minute trip planned quickly. One of the main reasons I stayed at Springhill was front desk associate Stephanie Castillo. I had called 2 other properties to ask simply what time their airport shuttles started in the morning as I had to make an early return flight. Each time I was put on hold and then given a simple answer of "4AM" followed by silence. When I called Springhill, Stephanie took an extra few seconds explaining the importance of getting to the airport early due to spring breakers and also filled in some other information regarding rental car pick up and drop off. She was pleasant and courteous and, in the end, asked if there was anything else she could help with. That, along with a 4.8 rating on Google sealed the deal for me. Once I arrived, Stephanie (who I was unaware of until I recognized her voice from the phone call) and her staff were courteous and helpful at every turn and each is an exceptional spokesperson for your brand. Gym was adequate for what I used it for. I think it's as equipped as it can be given the space constraints. Overall, any of the staff I came into contact with were very attentive and courteous. Shuttle drivers were equally pleasant and conversational. All in all, I would gladly stay again and recommend it to friends making a quick trip to Houston. "

"Room was great."

"No hot water for shower in rm. 128"

"Amazing experience "

"By far the most friendly, cleanest, nicest, resort I’ve ever stayed at. "

"Shower pressure needs to be better"