"チェックインした際に、清掃が未実施であり、前の宿泊者が使用した布団、タオル、食器、ゴミなど全てそのままの状態であった。楽しみにしていた旅行だったが非常に不快な思いをした。今後この様な事がない様に徹底していただきたい。"

"スケジュール変更も柔軟に対応頂きありがとうございました。"

"The location and the facilities were definitely unique, being at the base of Mt. Fuji, Japan. We had breakfast one day and dinner another day. While dinner was great ( the grill), the Japanese breakfast was a bit of a disappointment. Food was really little, there a slice of salmon that would not be enough for a sashimi, and no sausages as expected. Apart from the under par breakfast, everything else was definitely nice"