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"絆ファミリールームを子ども連れ用とは思わずに夫婦で利用しました。ベッドは快適でしたが、ベッドからテレビが見えなかったのが残念。メインスペースが畳だったので足の弱った年寄りにはちょっと辛かったです。 部屋は古いけれどもきれいに整っていて特に問題はありません。 朝、カーテンを開けたときの窓からの眺望は素晴らしかったです。 大浴場は広くて、湯船がいくつもあり、露天風呂もあってのんびりとくつろぐことができました。 到着が遅くなり、夕食が8時からになってしまったのが残念だった。ビュッフェは非常に多くの種類が提供され、地元の食材を美味しく調理されてどれも美味しくいただきました。朝食のビュッフェもとてもおいしかったです。"

"宿泊、食事、アクティビティの全てにおいて、犬とともに過ごすリゾート施設としては限りなく最高のグレードかと思いますが、リピーターとしては、さらなる施設の充実、サービスのレベルアップに期待します。そのような期待にも十分応えられる施設だと思います。"

"My wife and i thoroughly enjoyed our time spent at this resort, the staff were excellent the food was great and of course the skiing was awesome."

"Western type property inspired by the Japanese aesthetic. Great onsen."

"We had an amazing stay"

"Beautiful property with great staff. Perfect location to train station and shopping. We also enjoyed their breakfast options."

"We had very relaxing time. I wish there was more towel available and maybe spa service. Food and service were good. "

"Staff was helpful and the room was beautiful."

"I would highly recommend this hotel to anyone planning to stay in the Hakone area. The staff is beyond kind, amazing buffet/food, very clean, beautiful and spacious rooms! I hope I get to stay here again. They have a shuttle from Odawara station to the hotel. The only downside is it’s not directly IN Hakone, but it was convenient enough to get around with the shuttle service. The staff was so welcoming and kind. Can’t wait to stay here again!"

"Amazing hotel, we would definitely stay again. The rooms are so spacious and the staff are so helpful including taking us to our rooms and taking our luggage for us. There’s also a large koi pond where you can feed the fish. I visited the onsen and it was very relaxing if slightly dated. Amazing amenities in the bathroom and some self help amenities in the lobby."

"Staffs were very friendly and helpful, room is very clean. It’s isolated from the village so you’d better prepare your food for night or order buffet"