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"Very good location and beautiful environment, wonderful onsen bath and dinner."

"Always enjoy staying here as the service is excellent and the food is solid. Biggest draw for me though is the private onsen bath as it's always a nice temperature and the water is running constantly."

"Gorgeous and spacious room. Very inviting onsen area, even in the pouring rain. Nice touch that outfits are provided to walk to the onsen, and it was a long distance from my room. Expensive but delicious meal at the French restaurant. Breakfast was plentiful but they need more than one coffee machine; there was always a line of people waiting. The hotel has beautiful grounds and landscaping, with great views of the lake, which I saw only through windows, sadly, as it never stopped raining during my whole visit. :-("

"Great view! Close to all the attractions; good buffet food variety for teenagers who are new to Japanese cuisine "

"Great hotel. Go to the local combini and buy instant noodle and precooked meat slices to make hotpot in your room. One issue relating to hotels.com. Hotels.com did not provide the necessary information for me to enter the hotel. But don’t worry, contact the hotel directly and you will get a Japanese support representative that speaks English. You can trust that the Japanese representative will diligently work to resolve your issue. They will issue you an email with room number and password. However, they will give you an estimate time of 1-2 hours. Just speak slow and they will understand you."

"The staff is amazing! We stayed one night but we wished we added more days. We will definitely come back. The main factor is the staff's respect, willingness and accomodations. They are great. One if them us Halumi I think. "

"The staff are wonderful. They picked us up at the train station and accommodated some of our dietary needs. The baths are great. We had a great time"

"Great hotel! We booked the hotel Hoping to get a view of Mount Fuji, but unfortunately we didn’t get to see it since it was cloudy and rainy. However, the onsen on the rooftop made it worth it. It was beautiful and clean. The room was small, but typical for Japan. There were also many walkable restaurants outside of the hotel and the subway was a 1 min walk away. Would stay here again! "

"This is super clean and convenient business hotel. This hotel has everything you need. High tech coin laundry which you can monitor the progress from your room. Free breakfast. Super safe. Even they didn’t take the tip I left for housekeepers. It’s right next to main station but super quiet in and out. All kinds of shops are right there. "