"La atención en el restaurante y la comida es muy buena pero las habitaciones son muy calurosas, no hay aire acondicionado. Y en el baño no hay agua caliente. En la recepción uno debe esperar hasta que aparezca quien te atienda. "
"Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged.
The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not.
Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to...
"Amazing experience definitely Highly recommend, love the attention from everyone of the staff,
Sofia and dani were amazing very helpful.
If u plan romantic vacation this place is the one. "
"This is the place to stay if you are looking to disconnect and recharge. It is located in the Sian Ka An Reserve and about 1-2 miles away from the upscale restaurants and nightlife. There are bikes on site that we used when we ventured out. Armando went above and beyond to make this a great stay. From making restaurant recommendations and dishes to try to providing transportation, he really treated us like VIP’s!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Top Sian Ka'an Biosphere Reserve Hotel Reviews
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
10/10 Excellent
"Great stay with beautiful view and very responsive staff. "
"We had the best stay at the Sana hotel. First off we got in at 8am however check in was at 3pm and they kindly gave us a courtesy room to settle in which was amazing so we were able to shower and not sit in the heat for hours! This was thanks to Anda who was working the front desk at the time. She was amazing and super helpful! Then we got moved to our other room which our AC started leaking so we had to move rooms and they moved us to the Penthouse with a private pool. Thanks to Jonn, he gave us this amazing option and it really made our stay absolutely incredible. He also helped with all our transportation which made it super easy and stress free. The service was EXCELLENT! I was in contact with the front desk on whatsapp the whole time and they respond immediately. Even the kind workers who brought our room service up to the pool for us was just over the top so kind and amazing people. We highly recommend this hotel to anyone who is looking for a romantic relaxing vacation. This was the best hotel my boyfriend and I have ever stayed at and we will definitely be back. "
"First time traveling to Tulum & I couldn’t have picked a better hotel for our stay! The service was incredible and the convenience of the cenote at the property was unmatched! Will definitely be returning. "
"Otonomus Tulum is an excellent property. Clean, nice rooftop views, nice pool. Free upgrades. Kurt was so accommodating. Will stay again. Only thing is they need a better communication system, other than that 10/10 recommend "
"It doesn’t have parking, only valet. So it takes like 3-5 minutes for them to bring your car when you want to go somewhere.
It’s like 10-15 minutes drive to main restaurants and hotels.
Mattress was uncomfortable, kinda of hard.
The design and decoration of the hotel is very unique, 2 nights to experience it is enough. Room was cleaned, food was good, and the Mirador was spectacular!! "
Commune with nature and explore the great outdoors at Punta Herrero Estuary during your travels in Punta Herrero. While you're in the area, wander around the natural setting.
Learn about the local history of Punta Herrero when you take a trip to Punta Herrero Lighthouse. While you're in the area, wander around the natural setting.
Find out about the history of Felipe Carrillo Puerto when you take a trip to Pueblo Felipe Carrillo Plaza. Discover the coral reefs while you're in the area.
Learn about the local history of Felipe Carrillo Puerto when you take a trip to Santuario de la Cruz Parlante. Discover the coral reefs while you're in the area.
What's the area like around Sian Ka'an Biosphere Reserve?
If you're planning to come to the area to visit Sian Ka'an Biosphere Reserve, take some time to see the rest of the sights while you're in town. This welcoming area is known for its array of dining options and bar scene.
What's the best hotel to stay near Sian Ka'an Biosphere Reserve?
Hotel Cielo y Selva is one of the top choices for your stay based on our traveler data, and this hotel offers a restaurant and an outdoor pool. You'll find it 23 mi (37 km) from Sian Ka'an Biosphere Reserve. Other good choices in the area include Grand Slam Fishing Lodge Tulum and Hotel Turquesa Maya.
If I need to cancel the hotel reservation for my stay near Sian Ka'an Biosphere Reserve, will I receive a refund?
Yes! The majority of hotel bookings are fully refundable provided that you cancel prior to the accommodation's cancellation deadline, which often is within 24-48 hours of check in. If you booked a non-refundable reservation, you might still have the option to cancel and be given a refund within 24 hours of your booking. Put your dates in and click on "Search", then you can use the "fully refundable" filter to view the best options available near Sian Ka'an Biosphere Reserve.
Where can I learn more about changing or cancelling my trip in the area near Sian Ka'an Biosphere Reserve?
For more details about changing or cancelling your stay near Sian Ka'an Biosphere Reserve, go to https://www.expedia.com/service/.