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"The front desk staff can use some more training. Other than that the property and rooms was perfect. Comfortable bathrooms. The breakfast is totally worth it. The staff at the breakfast was great. "

"The service was amazing. The accommodations exceeded all expectations! Beautiful, romantic, perfect!"

"Close to the Basilica and square. Staff was very nice and helpful. We were able to store our bags and walk around until it was time for our early check in. We had a little balcony that opened up to the canal which was great!! Bathroom was spacious with a deep soaking bathtub. Bed was comfortable as well! Only stayed one night but would definitely stay here again. Property was dated but that is to be expected with a historic building right on a canal."

"Very easy to do and fast "

"Staff was very helpful and accommodating. Location was great and in the middle of all of the action. "

"Amazing updated luxury hotel. Perfect spot walking distance to all activities! Great service and breakfast. "

"Very good hotel"

"Location was great, room was comfortable and the staff were great. Special shoutout to Beatrice who helped arrange a Murano glass factory tour. "

"Camilla was a pleasure to work with at the front counter. She was so welcoming and helpful in our stay. We loved the room, the location, and the great breakfast. "