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"Room and hallways are clean. Staff are accommodating. There was also security present. We stayed for 4 nights and opted to not have the room cleaned until we checked out. I like that we have that option. Save on water"

"As expected wonderful stay"

"Pool is not heated and very cold"

"Hotel is being remodeled at the moment so the bar and restaurant are closed. They did have cart in the main dining room that served as a bar and they served food. My wife and a couple friends raved about the lobster Mac and cheese. I skipped dinner. We had to have a defective plug in the bathroom replaced, which they did the same day we reported it. Short walk and shuttle service for Universal Studios Amusement Park which is the main reason we stayed there. All in all, a good hotel. Pricing is not necessarily budget friendly. We would stay there again if we go back to Universal."

"Room was small , smelled like sewage, overall gross feeling. Listened to sirens all night and no sleep. The pool looked dirty and had stuff floating in it. Light switches were broke. But honestly it was the smell of the place that was the worst even the lobby smelled like feces "

"staff are very nice and very respectful. the property is definitely a lot older/aged and the room wasn’t bad for the price and location"

"We needed to get over to Universal Studios, so the staff was very helpful in giving us an early check-in for our room. "

"Room was very clean and recently updated. Bar and food were great! Staff was helpful and friendly. The restaurant had wonderful food and ambiance. Would definitely return and recommend it. Very happy with my stay. Enjoyed it very much."

"There was hair in our bathroom when we walked in. Several strands on the floor, in the bathtub and on our towels. Also, the water turned off in the middle of the night and no one informed us of any scheduled off time during check in. I wouldn’t stay here again. "