"I couldn't get in to the property. I arrived at around 7pm and put the code into the door lock and turned the handle only to find that the door was also locked with another lock
I phoned the contact number on the booking confirmation only to find it was an office and nobody was there, so I left a message, I never had a reply. I rang Hotels.com, who were very helpful. But they were unable to get me a refund. I had not read the reviews for the place, but I sugest that if you want to make booking...
"I couldn't get in to the property. I arrived at around 7pm and put the code into the door lock and turned the handle only to find that the door was also locked with another lock
I phoned the contact number on the booking confirmation only to find it was an office and nobody was there, so I left a message, I never had a reply. I rang Hotels.com, who were very helpful. But they were unable to get me a refund. I had not read the reviews for the place, but I sugest that if you want to make booking...
"fridge not working
no cleaning during two weeks
2 towels for 18 days
no trash bin
no soap for dishes
discusting bed seeing plastic all around
No response from the staff about those issues
Not felt safe at all"
"fridge not working
no cleaning during two weeks
2 towels for 18 days
no trash bin
no soap for dishes
discusting bed seeing plastic all around
No response from the staff about those issues
Not felt safe at all"
"We had a wonderful stay at Stanwell House Hotel. The staff are excellent, every member of the team was incredibly friendly and helpful. We stayed in Room 32, which was perfectly cosy with a very comfortable bed and offered lovely views. The breakfast was great—high quality and plenty of choice. My only minor note is that drinks can be quite expensive at the bar. Highly recommended for a boutique stay in Lymington!"
"We had a wonderful stay at Stanwell House Hotel. The staff are excellent, every member of the team was incredibly friendly and helpful. We stayed in Room 32, which was perfectly cosy with a very comfortable bed and offered lovely views. The breakfast was great—high quality and plenty of choice. My only minor note is that drinks can be quite expensive at the bar. Highly recommended for a boutique stay in Lymington!"
"This is an amazing place to stay. All of the rooms are very well presented and the staff are very attentive!! Would highly recommend and Barton on Sea is a beautiful place. Very relaxing 😊"
"This is an amazing place to stay. All of the rooms are very well presented and the staff are very attentive!! Would highly recommend and Barton on Sea is a beautiful place. Very relaxing 😊"
"There is nothing to like about this property. They had no knowledge of my booking through Expedia when I ran to check but then subsequently told me that the room was still available and they booked the room directly for me. I heard nothing from them prior to my arrival regarding key code entry to the property and to the room. Having been informed the day before my arrival that they were open on the Saturday (the day of my arrival), when I phoned I got a message saying the office was...
"There is nothing to like about this property. They had no knowledge of my booking through Expedia when I ran to check but then subsequently told me that the room was still available and they booked the room directly for me. I heard nothing from them prior to my arrival regarding key code entry to the property and to the room. Having been informed the day before my arrival that they were open on the Saturday (the day of my arrival), when I phoned I got a message saying the office was...
"A really lovely welcome, kind and caring host. Free off street car parking available, its 5 minuites walk to Boscombe Beach / pier. The place has character, a throwback B&B, i loved it and will stay again. "
"A really lovely welcome, kind and caring host. Free off street car parking available, its 5 minuites walk to Boscombe Beach / pier. The place has character, a throwback B&B, i loved it and will stay again. "
"Dirty, changed my room, someone else in my room when I arrived so not safe to leave any belongings in room as someone else was in the building and had access. Didn’t send entry codes to one room. No toilet or shower so had to use a communal toilet which didn’t have any toilet paper. Cheap for a reason. Clearly are not cleaning the rooms. Wouldn’t risk sleeping under the sheets so slept on top of the quilt "
"Dirty, changed my room, someone else in my room when I arrived so not safe to leave any belongings in room as someone else was in the building and had access. Didn’t send entry codes to one room. No toilet or shower so had to use a communal toilet which didn’t have any toilet paper. Cheap for a reason. Clearly are not cleaning the rooms. Wouldn’t risk sleeping under the sheets so slept on top of the quilt "
"For the $91 per night price, this was very good value. Indeed, the property is a mere 5 minutes from the port and train station, which is great. Also, there are good restaurants within a 15 to 20 minute walk. There is a decent full kitchen, although there appeared to be no way to make ice. Be aware that there are no en suite bathrooms, but the bathroom was always available to us, since the property was only about half full. However, only one of the two showers on the second floor where we...
"For the $91 per night price, this was very good value. Indeed, the property is a mere 5 minutes from the port and train station, which is great. Also, there are good restaurants within a 15 to 20 minute walk. There is a decent full kitchen, although there appeared to be no way to make ice. Be aware that there are no en suite bathrooms, but the bathroom was always available to us, since the property was only about half full. However, only one of the two showers on the second floor where we...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"I booked a night here before my cruise and everything was swonderful. My room was large and clean. The pub had wonderful staff and I enjoyed having a pint of beer on their deck. I ate supper at Marco Pierre and enjoyed a wonderful buffet breakfast in the same area the next morning. The concierge here were outstanding! They are always visible, will store your luggage and even arrange taxi transfer to the cruise port. Very organized, and safe feeling - especially for a solo woman traveler."
"This is a beautiful hotel very centrally located for port and town , very clean, great amenities , very pleasant and helpful staff, special recognition to Lewis at reception. No parking at this hotel but parking is just over the road at a reasonable cost. Would def book this hotel again on our next cruise stop over."
"For the price, not worth it. The hotel itself was fine. There were some annoying things that stood out though. For example, if you need to use a hair dryer, they provide one but there's no plug in the bathroom. And when you use it outside of the bathroom, there is no mirror with a plug nearby. We also had the front desk help us schedule taxis to take us to the cruise port. Beware...we waited for more than 30 minutes and only one taxi arrived (we needed two). After more than half an hour of waiting, I went to the front desk, which was not helpful. I was hoping they would at least contact the taxi company to check on the status of the second ride, but all they did was assure me that it was coming. After 45 minutes of waiting, I got an Uber instead. For such a high status hotel, I just expected overall better customer service. There's something about the front desk staff as well - they did not come across as very warm. They were professional and answered questions, but something felt missing."
"Breakfast was buffet with a few options but staff slow to refill when food ran out.
No shower cap, vanity kit, etc in rooms. I hate using soap gel and the perfume was overpowering.
Check in was a little stressful as staff were busy and not very attentive to our needs. We are also loyalty members and staff didn’t bother asking us until I pointed it out and then staff member said we’re not in system so we showed her our member number and tier… in other IHG hotels we are always welcomed with wine, fruit, etc, nothing here at Voco. Only plus was that this hotel was very close to cruise terminal but would prefer somewhere else next time."