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"Our stay was fantastic! The parking process was easy, they had reserved spots for check-in right outside the front doors. Once checked in, they had a valet come get our car and park it for a fee, definitely worth it! The hotel is older, but modernized and very clean. Fantastic location! A few minute walk from the harbour and lots to see on the street it is located. Lots of restaurants nearby!"

"Great view and 24x7 staff! Very polite."

"Breakfast was wonderful and included in our stay"

"I usually do not write reviews. But my stay here left me with a bad taste in my mouth. The hotel looks very nice from the outside and is super well located. Inside though, it has a very creepy feeling and the staff just felt off. As a young woman traveling for me is scary by itself. It did not help that while I was trying to take a shower, a man tried to break into my room and was banging my door down. I called the emergency service in the hotel and by the time they came the man was gone and therefore nothing was done. It might sound dramatic but this was definitely a traumatizing experience. If you are a solo traveler, I wouldn’t recommend."

"The staff were very helpful, attentive and welcoming. Great clean room and tasty breakfast with a lot of choice. Excellent value for money."

"Beautiful hotel. Front desk staff was wonderful. The breakfast was very good but breakfast hostess was not the friendliest, I would expect a smile or warm greeting from someone who seats you"

"This place is top notch and you will feel like a million Euros! The terrace, views and location are quintessential Portofino. The spa and breakfast will not disappoint. I needed a place to park and had no issues. The walk to downtown is easy and enjoyable. I would recommend to my closest friends, not just you. ;)"

"Service and quality . Pool is amazing"

"The property is new and very clean. The amenities are nice. Simone was super friendly and helped us with many questions. Honestly, the rest of the staff, not so much. The area is nice for walking around despite the busy traffic. Everything closes at 8 except fine restaurants that you need a reservation for. Highly recommend the hotel but don’t think we’ll return Genoa."