"Very Good"

"A place with very nice view on the lake. provided very nice breakfast at a large sitting area."

"good"

"房間浴巾、擦頭巾都有異味。向相管人員反应也未改善。"

"I give this hotel a perfect 5-star rating! Although the Horizon Club Lounge was under renovation during part of our stay, the service remained exceptional. Special thanks to Jenny—her professionalism and warmth left a lasting impression. We had a delightful time at Shangri-La! "