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"Have stayed here quite a few times but this one was not as good. Of the 3 lifts one was working and at breakfast things could have been better organised. There was a large queue to get in but many of the tables were unavailable due to needing clearing rather than having people on them. There were two coffee machine yet only one worked. Food at the Grill was OK but could have been a bit better. The room was clean and the bed comfy. The staff were good and the live music in Merlin’s bar was a nice touch. The room itself was good value but other areas are letting things down. "

"Welcoming and friendly staff. Evening menu needs more variety meat and chicken would be good."

"Location and staff were excellent. Enjoyed breakfast. There was a leak in the roof which they were busily repairing after a rainstorm the previous night."

"Only downside with our visit was only 1 of the 3 lifts was working. With it being easter weekend the hotel was very busy and we had to wsit a long time for the 1 lift working "

"Its good"

"Enjoyed a two night stay at Park Plaza. Staff were friendly and helpful. Room was comfortable and clean. The gym and pool were great. Decent bar area with friendly bar staff. Recommended "

"STAY AWAY! EXTREMELY NEGATIVE EXPERIENCE! We unfortunately experienced discrimination and were poorly let down by Stephen James, Felicity, and Dan. We were lied to and treated unfairly. Worst hotel experience we’ve ever had. Will be escalating this to Marriott management!"

"The window lock was broken and couldn't open, the toilet seat was loose, the chair has a screw came off and not balance, no fridge for storing cold drink, the facilities didn't mention the age limit so we couldn't go to the sana room as planned when we booked it. "

"Amazing hotel and fantastic location"